How does Dabbawalas Kitchen work?
Dabbawalas Kitchen offers a convenient way to enjoy delicious home-cooked meals. Simply place your order through our website, and our dedicated team of Mumbai Dabbawalas will ensure that your meal is prepared with love and delivered to your doorstep.
What are the ordering and delivery timings?
We accept orders for lunch only. For lunch, please place your order before 6 PM the day before. Our delivery timings are from 12.30 PM to 1.30 PM for lunch.
What is the pricing structure?
Our pricing is affordable and based on the type of meal and portion size. You can find detailed pricing information on our website. We strive to provide great value for money while delivering high-quality, delicious meals.
Are there any subscription plans or loyalty rewards?
Yes, we offer subscription plans for regular customers who wish to enjoy our meals on a daily or weekly basis.
How do I make payments for my orders?
We provide a secure and convenient online payment system. You can make payments through our website using various payment methods, including credit/debit cards, net banking, and digital wallets.
Is there a minimum order requirement?
Yes, we have a minimum order requirement to ensure efficient delivery. Please check the specific details on our website or mobile app.
Can I cancel or modify my order?
We understand that plans can change. You can cancel or modify your order by contacting our customer support team before the specified cut-off time. Please note that orders cannot be cancelled or modified after the cut-off time.
Is Dabbawalas Kitchen available in my area?
We currently serve specific areas within Mumbai. Please check the delivery coverage section on our website or mobile app to confirm if we deliver to your location.
How can I contact customer support?
For any further assistance or queries, our customer support team is ready to help. You can reach us through phone, email, or our customer support chat feature on the website or mobile app.
We hope these FAQs have addressed some of your queries. For any additional information or specific inquiries, please feel free to reach out to our customer support team.